Business Unit:  Unsecured Lending
Salary range: £25,600 - £32,000 per annum DOE + red-hot benefits
Location:  Hybrid – Requirement to travel to our hubs for Unsecured Lending LT meetings and Unsecured Lending events.
Contract type:  Permanent

Our Team

Our Personal Assistants provide proactive full management support, co-ordination, and administration services to our Leadership Teams. You'll support our Unsecured Lending Leadership Team on a day-to-day basis, by using your excellent organisational skills and good judgment in a variety of situations, making decisions and helping prioritise workloads along with delegating work on behalf of the Unsecured Lending Leadership Team.  You will also help deliver the colleague engagement plan for the Unsecured area, supporting with design, communications and arrangement of activities.  

What you’ll be doing

• Completing a broad variety of administrative tasks including managing Unsecured LT member’s diary/calendar to ensure time is utilised effectively, scheduling internal and external meetings, and making sure Unsecured LT members are prepared with agreed actions etc.
• Supporting Unsecured LT members with managing the demands of a challenging change and integration agenda.
• Organising events and engagement activities, including logistics, catering and set up.
• Monitoring of compliance activity for the Unsecured area including Our Performance, Learning hub and IT access systems.
• Coordinating travel arrangements, itineraries and agendas considering options to capitalise on time and cost effectiveness.
• Working closely with the Unsecured Lending Executive Assistant to coordinate Unsecured LT activities. Provide support to the Head of Unsecured Lending in the Executive Assistant’s absence.
• Supporting Unsecured Lending LT meetings where required including recording and tracking of actions.
• Supporting Unsecured LT members with expense claims where required.
• Handling confidential, sensitive, and private material and information with professionalism.

We need you to have

• Excellent organisational skills with the ability to multitask effectively and work at pace.
• Previous experience within a similar support role.
• Great judgment and interpersonal skills.
• Brilliant verbal and written communication skills with the ability to remain calm and courteous under pressure.
• A strong sense of initiative with the ability to work independently.
• Ability to work effectively through change and integration, supporting the navigation of new processes and adapting to change.
• Experience of office applications i.e. Microsoft Teams, Outlook, PowerPoint, Word, Excel etc.

It’s a bonus if you have but not essential

• Previous experience supporting at a leadership level together with experience in managing competing priorities between leadership team members.
• Proactive in implementing change to help bring efficiencies.
• Experience of expenses process, system use and procurement systems.

Red Hot Rewards

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
• Up to five extra paid well-being days per year​. 
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt. 
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness. 

And there's no waiting around, you'll enjoy these benefits from day one.

Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.

We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.

Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. 

Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.  

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com

It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants. 

Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.

If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.