Business Unit / Team: Chief Operating Office
Salary range: £36,800 - £51,200 per annum DOE + red-hot benefits
Location: Remote - work from anywhere within the UK with occasional travel required to Hub
Get out of your comfort zone. Live a life more Virgin.
Our Team
The Senior Business Analyst is a key role that provides essential oversight and analysis on projects within the Mortgage Tribe. The successful candidate will join an exciting, motivated team who really have influence on Making our Customers Happier about Money.
What you’ll be doing
• Leading business analysis activities within the Mortgage Tribe to ensure the team has all the information they need to keep things moving.
• Coaching and developing junior colleagues to ensure delivery of consistent, high-quality outputs that meets customer needs.
• Using your influencing skills to bring the right people together to work through complex tasks and reach the right outcomes.
• Building relationships across the business to help truly understand what our customers and end users want and what will make them happier about money.
• Understanding the voice of the customer and our business to translate this into appropriate and effective high level and low level requirements.
We need you to have
• Proven track record in business analysis within an agile or waterfall environment using tools such as Jira, Miro and Visio.
• Experience of business analysis methodologies including the creation of user stories and acceptance criteria to define and document requirements, along with a proven capability of elicitation of those requirements.
• Confidence in creating detailed process maps using industry standard techniques.
• Strong capability in complex business impact assessment & analysis across multiple business streams
• First class inter-personal skills, coupled with strong influencing abilities and a can-do attitude to keep focussed on delivering the right business outcome.
• Self-starter, well organised and able to work independently on complex tasks.
It’s a bonus if you have but not essential
• Recognised business analysis qualifications and experience of working in a change environment.
• Experience of working within Financial Services and Mortgage related change
Red Hot Rewards
• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more
• Up to five extra paid well-being days per year
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt
• Market-leading pension
• Free private medical cover, income protection and life assurance
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness
• Ability to work anywhere in the UK (where the role allows)
And there's no waiting around, you'll enjoy these benefits from day one.
Feeling insatiably curious about this role? Apply as soon as you can. If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with. We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We strive to create positive experiences for our millions of customers and our purpose, ‘Making You Happier About Money’, underpins everything we do. We believe in doing banking differently, innovating and working together to make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
